Privacy Policy
How SCODEIT Technologies handles information for the SCODEIT website, Zentrack applications, mobile apps, product demos, support, and enterprise software services.
This Privacy Policy applies to SCODEIT Technologies and the Zentrack product suite, including Zentrack HRMS, Zentrack Healthcare, Zentrack Billing, Zentrack Accounts, Zentrack Accounts Lite, Zentrack Revenue, Zentrack Time, Zentrack Platform, and related web, mobile, support, and implementation services. Customer agreements, data processing terms, or product-specific notices may add more detail for a particular deployment.
Introduction
SCODEIT Technologies builds SaaS and enterprise software for organizations that manage workforce, healthcare, finance, billing, productivity, and operational workflows. We collect and process information only for legitimate business, product, support, security, legal, and service-delivery purposes.
Information We Collect
We may collect contact details, business details, product interests, demo requests, support conversations, implementation requirements, account profile information, billing or subscription references, and messages you send to SCODEIT.
When a customer uses Zentrack products, the customer may enter operational data such as employee records, attendance, payroll configuration, patient or healthcare workflow information, invoices, accounts, activity logs, reports, and other business records. The exact data depends on the product, modules enabled, and customer configuration.
We may also collect technical information such as device type, browser, IP address, pages visited, app version, log data, error details, and security events to keep the website and products reliable.
How We Use Information
- To provide, configure, secure, and support SCODEIT and Zentrack services.
- To respond to enquiries, demo requests, sales conversations, and customer support tickets.
- To manage accounts, subscriptions, product access, implementation, training, and service communication.
- To improve product quality, performance, reliability, reporting, and user experience.
- To detect misuse, prevent fraud, troubleshoot errors, and maintain audit and security controls.
- To comply with applicable laws, contracts, tax, accounting, and regulatory obligations.
Cookies and Analytics
The SCODEIT website and Zentrack products may use cookies, local storage, analytics tools, and similar technologies to remember preferences, understand website performance, improve navigation, measure product interest, and protect sessions. Analytics events are intended to avoid personal data where practical. You can control cookies through your browser settings, although some features may not work correctly without required cookies.
Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect information, including access controls, role-based permissions, authentication, environment separation, backups, monitoring, and secure configuration practices where applicable. No internet or cloud-based service can be guaranteed to be completely secure, but SCODEIT works to protect customer and user information with care.
Third-Party Services
SCODEIT may use trusted third-party providers for hosting, cloud infrastructure, analytics, email, SMS, WhatsApp, push notifications, payment processing, app store distribution, error monitoring, maps, and customer support. These providers may process information only as needed to deliver the relevant service. We do not sell personal information.
User Rights
Depending on your location and relationship with SCODEIT, you may request access, correction, deletion, restriction, or export of personal information. For enterprise deployments, many records are controlled by the customer organization, and requests may need to be handled through that organization's administrator or authorized representative.
Data Retention
We retain information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support security or audit requirements. Customer data retention may be governed by the applicable subscription, implementation, or data processing agreement. Backup copies may remain for a limited period before scheduled deletion.
Children's Privacy
SCODEIT services are designed for businesses, institutions, and professional users. They are not directed to children for personal use. Some products may be used by schools, healthcare providers, or employers that process information relating to minors under their own lawful authority and policies. Such customers are responsible for obtaining required permissions and using the products lawfully.
Changes to this Policy
We may update this Privacy Policy to reflect product, legal, operational, or security changes. The updated version will be posted on this page with a revised date. Continued use of the website or services after an update means the revised policy applies from the effective date shown.
Contact Information
For privacy questions, requests, or concerns, contact SCODEIT Technologies at support@scodeit.com or sales@scodeit.com.
SCODEIT Technologies
Ramgarh, Jharkhand, India